Manebí Online Store FAQ
Everything you need to know about our handmade footwear and accessories.
Where are Manebí products made?
All our iconic espadrilles are handcrafted with love in Spain by expert artisans, using traditional techniques and the highest quality natural materials like organic jute and premium suede.
How long will it take to receive my order?
We offer worldwide shipping. Orders are typically processed within 24-48 hours. Standard shipping takes 3-5 business days within Europe and 5-7 business days for international destinations.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return your items within 14 days of delivery. Products must be in their original condition, unworn, and with all original packaging.
How do I choose the right size?
Manebí espadrilles generally fit true to size. If you are between sizes, we recommend sizing up for a more comfortable fit. You can find a detailed size guide on each product page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. In certain regions, we also offer 'Buy Now, Pay Later' options through Klarna.
How should I care for my jute-sole shoes?
To maintain the quality of your espadrilles, avoid wearing them in heavy rain. If the jute gets wet, let it air dry naturally. For the upper materials, we recommend using a specific suede or leather protector spray.